May I please speak to ....?

Telephone manners are so important and should be taught as soon as the parent decides to let the child answer the telephone.

Never say, " Jone's residence" because you are giving too much information to someone that you don't know that is calling.

When children answer the telephone have them just say,"Hello". Remember to add, "just a minute please" when the caller has asked for someone.

Keep it simple, safe, and polite.